Purchased second boat from Faction and I couldn't imagine buying a boat from anyone else. Jason and James have been great with everything!! Quick, fair priced repairs and maintenance, Boat setup, lesson and tips. All with the goal of making sure that we get as much quality time on the water as possible.
Incredible experience! Flew in to learn how to wake surf, Jason met and exceeded my expectations in terms of what you can learn in 2 hours. 5 minutes into it and I was surfing without the rope. He even had me trying 360's on my first lesson! Excellent boat, equipment, and 5 star lesson experience!
As a first time boat owner, I spent a lot of time researching different boat manufacturers before deciding a Coach pontoon was the best fit for my family. Deciding on a make and model of boat was difficult, but once I met Shaun and Jason at Faction Marine, I knew I had found the perfect fit for a dealership as well. Faction Marine is a full service dealership that is absolutely committed to their customers and customer satisfaction. I have used Faction Marine for delivery, winterization, and storage. I have found both Shaun and Jason to be knowledgable, responsive, accessible, and trustworthy. I could not be any more satisfied with my experience with Faction Marine. If you are considering a new boat, a stop at Faction Marine is a must. Proud to be a member of the Faction Marine family.
Purchased our first boat from Faction and are now loyal customers for life. Jason and James are awesome and were incredibly helpful every step of the way. James gave us honest opinions and information and wasn't pushy at all -- we knew he just wanted us to absolutely LOVE our boat. (And as a pro-wakesurfer, he knows his stuff.) The customer service was excellent and almost 3 years later, we still receive great support from Jason and James. We are VERY satisfied customers and cannot recommend faction enough!
The service and support we received from Jason of Faction Marine was nothing short of white-glove treatment. He provided sage advice regarding the multiple (and overwhelming) decisions and considerations when purchasing a boat. Jason took time to educate us on the idiosyncrasies and features of the boat we bought, several times, while on the water. He also answered our battle cries post-sale when we were unsure how to use something. Buying a boat is a major investment and should be taken seriously, working with Faction felt like a partnership and still does. They truly want you to get the most out of your boat. Faction can always count on our business. Thank you, Jason and team!
Faction Marine is a US School based in Alexandria, Minnesota. Faction Marine is located at 412 Geneva Rd NE, Alexandria, MN 56308, USA.
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